Privacy Policy

Last updated 2026-11-08. This policy explains how Isaac's Pro Detailing (ABN 24 806 518 029), trading as Sunshine Coast Ceramic Coatings, handles personal information. We follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).

What we collect

• Quote forms: your name, phone number, suburb, the service you're interested in, and anything else you choose to send, such as your email or vehicle details.
• Calls and messages: your phone number and what you tell us about your vehicle and job.
• Website analytics: we use Google Analytics 4, which uses cookies to collect information such as pages visited, device type and approximate location. This information doesn't identify you by name.

Why we collect it

To respond to your enquiry, quote and book your job, carry out the work, follow up on aftercare and improve our website. We don't sell your information.

Who receives it

Your enquiry goes to Isaac's Pro Detailing only. Quote forms are processed by FormSubmit (formsubmit.co), a service based in the United States, which forwards the submission to our email. By submitting a form you consent to this overseas disclosure under APP 8. Google Analytics data is processed by Google, which may store data overseas.

Cookies

Google Analytics sets cookies to measure how the site is used. You can block or delete cookies in your browser settings, or use Google's opt-out browser add-on.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us at [email protected] or 0468 075 012.

Complaints

If you have a privacy complaint, contact us first and we'll respond within 30 days. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.